Privacy Policy
R\u018ENUA Wellness Education Platform
1. Introduction
RƎNUA ("we," "our," or "the App") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our wellness education platform for midlife women.
Important Disclaimer: RƎNUA is a wellness education platform, not a medical service. The data we collect is for educational pattern recognition and personal wellness tracking, not medical records or clinical assessment.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly:
- Account Information: Email, username, age, display name
- Profile Information: Life stage, wellness goals, general health background
- Demographic Information: Age range, location (city/state), occupation type
2.2 Wellness Tracking Data (Not Medical Data)
For educational insights, we collect:
- Life Experience Tracking: Daily wellness experiences and patterns
- Cycle Awareness: Menstrual cycle patterns for educational tracking
- Temperature Patterns: Hot flash and night sweat experiences
- Mood Patterns: Emotional wellness tracking
- Sleep Patterns: Sleep quality and duration
- Energy Levels: Daily energy and fatigue patterns
Critical Note: This is personal wellness data for educational pattern recognition, not medical symptoms or clinical data.
2.3 Life Marker Tracking (Laboratory Values)
If you choose to track lab values:
- Hormone Markers: FSH, LH, estradiol, etc. (for personal awareness only)
- Wellness Markers: Vitamin D, cholesterol, etc.
- Important: We do not interpret these values medically. They are for educational tracking only.
2.4 Usage Information
We automatically collect:
- App Interactions: Features used, screens viewed, time spent
- Device Information: Device type, OS version, app version
- Session Data: Frequency of use, feature engagement
- Performance Data: Crashes, errors, load times
2.5 Educational Algorithm Data
For pattern recognition:
- Wellness Scores: Educational scoring, not clinical assessment
- Pattern Matching: Comparison to research patterns
- Projections: Educational timeline estimates with high uncertainty
3. How We Use Your Information
3.1 Provide Educational Services
- Generate wellness insights based on research patterns
- Create educational projections (not medical predictions)
- Offer lifestyle suggestions from community experiences
- Provide pattern recognition for self-awareness
3.2 Improve Our Platform
- Enhance educational algorithms
- Develop new wellness features
- Improve user experience
- Fix technical issues
3.3 Research and Education
- Aggregate anonymized data for research insights
- Identify community patterns (de-identified)
- Improve educational content
- Advance understanding of midlife wellness
3.4 Communications
- Send wellness tips and educational content
- Provide app updates and new features
- Respond to support requests
- Share relevant research findings
4. We Do NOT Use Your Data For
Critical Limitations:
- Medical diagnosis or treatment
- Clinical research without explicit separate consent
- Selling to third parties
- Insurance determinations
- Employment decisions
- Targeted pharmaceutical advertising
5. Data Sharing and Disclosure
5.1 We Never Sell Your Data
We do not and will not sell your personal or wellness information.
5.2 Service Providers
We may share limited data with:
- Cloud Services: AWS/Google Cloud (data storage)
- Analytics: Anonymized usage patterns only
- Payment Processors: For subscriptions (no wellness data shared)
- Email Services: For communications
All providers are contractually bound to protect your data.
5.3 Legal Requirements
We may disclose if required by law:
- Valid subpoenas or court orders
- Government requests (with legal basis)
- To protect safety or prevent harm
- To defend our legal rights
5.4 Your Controlled Sharing
You control sharing through:
- Exporting your data for healthcare providers
- Sharing with wellness coaches (if enabled)
- Community features (anonymized)
- Social sharing (at your discretion)
6. Data Security
6.1 Security Measures
We implement:
- Encryption in transit (TLS/SSL)
- Encryption at rest for sensitive data
- Secure authentication
- Regular security audits
- Access controls and monitoring
6.2 Not Medical-Grade Security
Important Disclaimer:
- We are NOT HIPAA-compliant (not required for wellness platforms)
- We do NOT meet medical records standards
- This is wellness data security, not medical data protection
- Do NOT store medical diagnoses or treatment information
7. Your Data Rights
7.1 Access Your Data
You can:
- View all your wellness tracking in the App
- Export data in CSV/PDF formats
- Request complete data copy
- Review what we've collected
7.2 Control Your Data
You have the right to:
- Correct inaccurate information
- Delete specific entries
- Adjust privacy settings
- Opt-out of research uses
- Limit data collection
7.3 Delete Your Account
You can delete your account anytime:
- All personal data removed within 30 days
- Anonymized aggregate data may remain
- Legally required data retained per regulations
- Deletion is permanent and irreversible
7.4 Data Portability
Export your wellness data to:
- Share with healthcare providers (for education)
- Transfer to other platforms
- Keep personal records
- Create backups
8. International Data Transfers
Your data may be processed in the United States. We ensure appropriate safeguards for international transfers including:
- Standard contractual clauses
- Privacy Shield principles (where applicable)
- Appropriate security measures
9. Children's Privacy
RƎNUA is for women 18 and older. We do not knowingly collect data from anyone under 18. If we discover underage data collection, we will delete it immediately.
10. Cookies and Tracking
10.1 Essential Cookies
We use cookies for:
- Authentication
- Security
- Preferences
- Session management
10.2 Analytics
We use privacy-respecting analytics for:
- Understanding feature usage
- Improving user experience
- Identifying technical issues
You can opt-out in Settings.
11. Hormonal Data Special Considerations
11.1 Hormone Tracking Privacy
When you track hormone levels:
- Values are encrypted and protected
- Never shared with employers or insurers
- Not used for medical determinations
- Require your explicit consent to share
- Deleted upon account deletion
11.2 Sensitive Data Protection
We recognize hormonal data is sensitive:
- Enhanced encryption for hormone markers
- Restricted internal access
- No use for advertising
- No sale or unauthorized sharing
- Your control over all uses
12. AI and Machine Learning
12.1 How We Use AI
- Pattern matching for educational insights
- Projection algorithms (with uncertainty)
- Content personalization
- Feature recommendations
12.2 AI Limitations
- No medical diagnosis capabilities
- No clinical accuracy claims
- High uncertainty in all projections
- Educational patterns only
13. Third-Party Integrations
13.1 Wearable Devices
If you connect wearables:
- Data used for wellness insights only
- Connection is optional
- You control what's shared
- Can disconnect anytime
13.2 Laboratory Services
If using lab integration:
- Results for tracking only
- No medical interpretation
- Secure transmission
- Your control over access
14. Data Retention
14.1 Active Accounts
We retain data while active for:
- Providing continuous insights
- Tracking long-term patterns
- Maintaining your history
14.2 Inactive Accounts
- Accounts inactive 2+ years may be deleted
- Email notice before deletion
- Opportunity to download data
- Reactivation available before deletion
14.3 After Deletion
Post-account deletion:
- Personal data removed within 30 days
- Some data retained for legal compliance
- Anonymized aggregate data may remain
- Deletion is permanent
15. California Privacy Rights (CCPA)
California residents have rights to:
- Know what personal information is collected
- Know if information is sold (we don't sell)
- Opt-out of sale (not applicable)
- Non-discrimination for exercising rights
- Access and delete personal information
16. European Privacy Rights (GDPR)
EU residents have rights to:
- Access and portability
- Rectification and erasure
- Restrict processing
- Object to processing
- Lodge complaints with authorities
- Withdraw consent
17. Wellness vs. Medical Data Distinction
17.1 Our Data Classification
Wellness Data (what we collect):
- Experience tracking
- Pattern observations
- Educational scores
- Lifestyle markers
Medical Data (what we DON'T collect):
- Diagnoses
- Treatment plans
- Clinical assessments
- Medical prescriptions
17.2 Your Responsibility
You agree not to enter:
- Medical diagnoses
- Prescription information
- Clinical treatment details
- Medical provider notes
18. Changes to Privacy Policy
We may update this policy to:
- Reflect new features
- Comply with regulations
- Improve clarity
- Address user feedback
We'll notify you of material changes via:
- In-app notifications
- Email to registered address
- Prominent app notice
19. Contact Information
Privacy Questions:
- Email: privacy@r3nua.com
- Data Protection: dpo@r3nua.com
Support:
- Email: support@r3nua.com
- In-app: Settings > Help
To Exercise Rights:
- Email: privacy@r3nua.com
- Include account email and specific request
20. Consent and Acknowledgment
By using RƎNUA, you consent to:
- Collection of wellness data for educational insights
- Processing as described in this policy
- Understanding this is not medical data collection
You acknowledge that:
- RƎNUA is a wellness education platform
- Data collected is not medical records
- Professional medical consultation is required for health decisions
- You control your data sharing
- Projections have high uncertainty (+/-50% or more)
Final Reminder: Your privacy is important to us. We collect wellness data for educational insights, not medical purposes. You maintain control over your information and can delete it at any time.
This Privacy Policy clarifies that RƎNUA handles wellness education data, not medical information, while ensuring transparency about data practices.